Privacy Policy

Effective Date: 10/24/2025]

This Privacy Policy explains how Caribbean Promotion & Marketing (operating as “vipboxofficebb.com,” “we,” “us,” or “our”), collects, uses, protects, and discloses your Personal Data when you use our website, vipboxofficebb.com, and our services (collectively, the “Services”).

We are committed to protecting your privacy in accordance with the Barbados Data Protection Act, 2019-29 (the “Act”).

1. Personal Data We Collect

“Personal Data” means any data that relates to an identified or identifiable natural person. We collect information you provide directly to us and information automatically collected through your use of the Services.

A. Information You Provide to Us:

  • Identity & Contact Data: Name, address, email address & telephone number.
  • Transaction & Payment Data: Details about the tickets you purchase, payment method (note: we do not store credit/debit card details. This is handled by a PCI-compliant third-party payment processor, which will have its own privacy policy), and billing address.
  • Communications: Records of your correspondence with us, such as emails or customer service chat records.
  • Marketing Preferences: Your preferences for receiving marketing communications from us.

2. How and Why We Use Your Personal Data

We process your Personal Data based on a lawful basis as required by the Barbados Data Protection Act, 2019-29, primarily for the following purposes:

Purpose of ProcessingLawful Basis for Processing (Barbados DPA)
To Fulfill Ticket Orders and Service Delivery (e.g., processing payment, sending tickets, confirming purchase)Necessary for the performance of a contract with you.
Customer Service and Support (e.g., responding to queries, handling refunds)Necessary for the performance of a contract with you or our legitimate interests in managing our business.
Marketing and Promotions (e.g., sending newsletters or event updates)Your explicit consent, or our legitimate interest (where permitted) in promoting our business.
Site Improvement and Analysis (e.g., understanding user behavior, fixing technical issues)Our legitimate interests in improving our website and services.
Fraud Prevention and SecurityTo comply with our legal obligations and our legitimate interests in protecting our business and customers.
Compliance with Law (e.g., tax reporting, responding to legal requests)Necessary for compliance with a legal obligation to which we are subject.

3. Sharing and Disclosure of Your Personal Data

We may disclose your Personal Data to the following categories of recipients:

  • Event Organizers/Promoters: When you purchase a ticket, we must share certain essential details (like your name and ticket information) with the event organizer, promoter, or venue so they can manage the event, grant you access, and handle event-specific issues.
  • Payment Processors: Third-party payment service providers to securely process your financial transactions.
  • Service Providers: Third parties who provide services on our behalf, such as website hosting, email delivery, data analysis, and marketing assistance.
  • Legal Authorities: If required to do so by law, court order, or governmental regulation, or in the good faith belief that such action is necessary to comply with legal obligations or protect our rights and safety.
  • Business Transfer: In the event of a merger, sale of company assets, or acquisition, your Personal Data may be transferred to the new owner.

4. International Data Transfers

As we operate globally, your Personal Data may be transferred to, and processed in, countries outside of Barbados. We will only transfer your Personal Data outside of Barbados if we comply with the conditions for transfer set out in the Barbados Data Protection Act, 2019-29. This means we will ensure an adequate level of protection is afforded to the data or that other specific legal safeguards (such as your explicit consent or standard contractual clauses) are in place.

5. Your Data Protection Rights (Under the Barbados DPA)

As a data subject, you have the following rights concerning your Personal Data:

  • Right of Access: You have the right to request a copy of the Personal Data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete Personal Data we hold about you.
  • Right to Erasure (Right to be Forgotten): You have the right to request that we delete your Personal Data, under certain conditions.
  • Right to Restriction of Processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.1
  • Right to Object to Processing: You have the right to object to our processing of your Personal Data, under cert2ain conditions (e.g., for direct marketing).
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Right to Withdraw Consent: Where we rely on your consent to process your Personal Data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details in Section 8.

6. Data Security and Retention

We have implemented appropriate technical and organizational security measures to protect the Personal Data we process. However, no electronic storage or transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

We will retain your Personal Data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Use of Cookies and Tracking Technologies

Our website uses “cookies” and similar tracking technologies to enhance your experience, analyze site usage, and support our marketing efforts.

  • Cookies are small text files placed on your device. We use them for things like remembering your preferences and tracking your activity on our site.
  • You have the option to accept or refuse these cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your Personal Data, please contact us:

  • Website: vipboxofficebb.com
  • Email: [Insert Dedicated Privacy Email Address, e.g., privacy@[YourDomain].com]
  • Postal Address: [Insert Company Address in Barbados]

You also have the right to lodge a complaint with the Data Protection Commissioner in Barbados if you believe your rights under the Data Protection Act have been violated.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Policy. You are advised to review this Privacy Policy periodically for any changes.